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The Terms and Conditions govern the use of the website between the user ('you' or 'your' and www.naturecan.de('the website') and your relationship with:
(i) Naturecan Ltd. whose registered address is Bank Chambers, Stockport, SK1 1AR, UK .
('We', or 'our'). Please read the Terms and Conditions carefully as they affect your legal rights and obligations. If you do not agree to these Terms and Conditions, please do not access or use the Website. If you have any questions about the Terms and Conditions, please contact us.
1. Agreement
By using the website, you agree to comply with the Terms and Conditions.
2. Changes
We reserve the right to:
To revise the Terms and Conditions from time to time. Changes will be announced in the form of a corresponding notice on the website.
It is your responsibility to acknowledge any such changes.
The changes will apply to use of the website after we have given notice. If you do not accept the new terms and conditions, you should no longer use the website.
If you continue to use the website after the effective date of the changes, you agree to comply with the new terms and conditions. We reserve the right to change or remove, temporarily or permanently, this website and any materials contained on it (or any part thereof) without notice. By using the website, you acknowledge that we will not be liable to you for any changes or removal of the website or its content.
3. Registration
You grant us:
To use the products purchased on this website only for your own use and not to resell them. You must notify us immediately of any changes to your personal information by notifying our customer service team by email or telephone at:
support-ch@naturecan.com
4. Privacy Policy
We treat all personal information confidentially and use it exclusively in accordance with our privacy policy .
When you shop on this website, we ask you to enter personal information such as your name, email address, billing address, shipping address, credit card or other payment information. We confirm that we will hold this information in accordance with the registration we have with the UK Data Commissioner's Office.
5.Protect your safety
To ensure that your credit, debit or debit card is not used without your authorization, we verify the name, address and other personal information you provide when placing your order using appropriate third-party databases.
We take the risk of online fraud very seriously. Fraud involving credit card transactions is on the rise. We therefore make every effort to ensure that all orders are thoroughly checked based on the information already provided. We may therefore contact you to carry out additional security checks and we ask for your cooperation in such checks. We will not tolerate fraudulent transactions and will report them to the relevant authorities.
By accepting these Terms and Conditions, you agree to carry out such checks.
In carrying out these checks, information you provide may be disclosed to a registered credit reference agency which may keep a record of that information. We assure you that this is only done to confirm your identity. Neither a credit check is carried out nor your credit rating is influenced by it. Any information you provide will be used strictly and securely in accordance with the UK Data Protection Act 1998.
6. Compliance
The website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and policies regarding the Website and your use. You agree not to:
Upload or transmit any computer viruses or anything similar that would interrupt, impair or stop the normal operation of a computer; upload or transmit through the Website any material containing libel, libel or obscenity;
7. Damages
You agree to bear all damages and indemnify our employees, managers and suppliers against any claims, losses, costs and expenses, including legal costs, if you breach our Terms and Conditions or other liabilities arising from your use of the Website or by another person who has used your personal information.
If you travel, please make sure you check the country's rules and regulations regarding the possession and use of CBD products.
8. Third Party Links
As a convenience to our customers, this website may also contain links to other websites or materials that are beyond our control. We would like to point out that we are not responsible for, do not review or endorse such websites or materials. We will not be liable for the privacy practices, the content of such websites, or for any damages, losses or offenses arising in connection with use of or reliance on any such advertising, content, products, materials or services on such external websites or resources.
9. Orders
All orders are subject to acceptance and availability. If the products you ordered are not available, you will be notified by email (or by other means if no email address has been provided). You then have the option to wait until the item is available again or to cancel your order.
Orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to refuse such offers at any time. You acknowledge that any automated acknowledgment of receipt of your order that you may receive from us does not mean that we accept your offer to purchase any goods or services advertised on our website. A contract between you and us will take place when we (i) charge your credit or debit card or PayPal account or (ii) dispatch the goods to you or begin providing the services (whichever is later). . At this point we will send you a dispatch confirmation email that the contract has been concluded.
We take all reasonable steps to keep the details of your order and payment secure, where this is within our control. However, unless we are negligent, we will not be liable for any loss you may suffer if a third party gains unauthorized access to information you have provided when accessing or ordering from our website.
The products sold on the website are not intended for resale or distribution. We reserve the right to cancel orders and/or suspend accounts if we believe that products are ordered in violation of this provision.
You are responsible for delivering the goods to the address you provided at the time of ordering. We exclude liability if you enter an incorrect delivery address or if you do not collect the goods from the delivery address you provided.
10. Right of withdrawal
If you purchased the goods or services as a consumer (ie for private use as opposed to commercial use), you have the right to cancel any contract you have entered into with us within 14 days of receipt of the goods or services ('cooling off period').
If you cancel a contract within the cancellation period, please read our terms and conditions regarding the right of return .
Our return address is:
FedEx Cross Border
Naturecan
Olivier van Noortweg
105 Unit A
Maasbree
5993 SL
Netherlands
FedEx Cross Border
Naturecan
Olivier van Noortweg
105 Unit A
Maasbree
5993 SL
Netherlands
11. Price and Payment
All prices displayed on the Website include VAT (where applicable) at the applicable rate and are correct at the time the information is entered into the system. However, we reserve the right to change prices at any time without notice.
For delivery addresses outside the UK, import duties and taxes (including VAT) may be charged once a delivery reaches the country of destination. You will be responsible for paying any such additional charges. Please note that customs policies and practices can vary greatly from country to country. We recommend that you contact your local customs office for more information.
Please note that when products are sent from outside the UK, cross-border shipments may be checked and inspected by customs authorities. In relation to Products sent to an address outside the UK, you, as the importer of the Products, are responsible for ensuring that the Products comply with the laws and regulations of the country of destination of the Products.
Payments can be made via any major credit or debit card and, if available, via your PayPal account or instant bank transfer. Your account will be debited for the amount due before the goods are dispatched or the service is provided. When you make transactions using your credit card, an amount of £0.01 will be held until the card issuer verifies your payment.
In the unlikely event that the price displayed on the checkout page is incorrect and we discover this before accepting your order in accordance with clause 9, we will not be obliged to sell the Goods to you at the price displayed. We always strive to ensure the accuracy of the prices of goods on our website. However, occasionally errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or canceling it. If you cancel your order but have already paid for the goods (and if they have not yet been dispatched), you will receive a full refund of the purchase price.
You hereby confirm that you are the owner of the credit/debit card, PayPal account or bank account used. All credit/debit cards are subject to validation checks and authorizations by the card issuer. If the issuer of your payment card does not authorize payment to us or refuses to do so for any reason, we will not be liable to you for any delays or non-delivery.
If your payment cannot be processed successfully using a payment card (e.g. direct debit or credit card), we reserve the right to try again. However, we will announce this at least 48 hours in advance via email to your email address. If you do not wish to attempt to debit again, you should cancel your order within 48 hours of receiving the email.
You can only use a maximum of one discount code per order. If you use more than one discount code, we reserve the right not to accept the order.
We allow you to use discount codes only in accordance with the applicable regulations. These may include, among other things, provisions regarding your authorization to use them or a maximum order value. Please familiarize yourself with these terms before placing an order. We reserve the right to refuse or cancel any orders that do not comply with these terms, even if your credit/debit card has already been charged. In the event of any discrepancy between the terms applicable to the discount codes and these Terms and Conditions, the terms applicable to the discount code will apply. A copy of the terms and conditions for the discount code can be requested from our customer service team by email or telephone.
12. Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment option. Payment must be made to Klarna:
- Pay Later 30
Further information and Klarna's terms of use can be found here . General information about Klarna can be found here . Your personal data will be treated in accordance with applicable data protection laws and in accordance with the information in Klarna's privacy policy .
13. Eligibility to Purchase
In order to purchase products from this website and legally enter into a contract with this website in accordance with English law, you must:
When purchasing our products and services, you represent to us that you are at least 18 years old and authorize us to obtain information (and updated information) from third parties, including but not limited to your debit or credit card number or credit reports to authenticate your identity, your credit card to obtain your credit card authorization and authorize individual purchases.
14. Intellectual Property Rights
The content of the website is protected by copyrights, trademarks, database protection rights and other intellectual property rights. You acknowledge that the materials and content provided as part of the Website remain the property of us or our licensors.
You may access and display the content of the Website on a computer screen, store the content in electronic form on disk (but not on any server or other storage device connected to a network), or provide a copy of such content for your private, non-commercial use print provided you keep intact all copyright and proprietary notices. You are not permitted to otherwise reproduce, modify, copy, distribute or exploit for commercial purposes any of the materials or content on the Website.
15. Limitations of Liability
The website is provided on an “as is” and “as available” basis. No representations or warranties, express or implied, are made with respect to the website and its use. You acknowledge that we cannot guarantee or be responsible for the security or privacy of the Website or any information you provide. You bear the risk associated with using the Internet.
Whilst we endeavor to ensure that the material on the Website is accurate, reputable and of high quality, we cannot accept responsibility if this is not the case. We are not responsible for any incorrect or incomplete information or for the results obtained from the use of such information or for any technical problems in using the website. If we are informed that the material on the Website is inaccurate, we will attempt to correct it as quickly as possible.
In particular, we disclaim any liability in connection with the following:
Subject to applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (including, without limitation, economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenses, loss of privacy, etc.). data) or other indirect, special or punitive damages arising outside or in relation to our website.
16. Severability clause
If individual provisions of these General Terms and Conditions are unlawful, void or unenforceable for any other reason, the effectiveness and feasibility of the General Terms and Conditions remain unaffected.
17. Waiver
No waiver by us shall be construed as a waiver of any right arising from any preceding or subsequent breach of any provision.
18. Entire Agreement
These Terms and Conditions form the basis of any agreement between you and us.
19. Law and jurisprudence
The Terms and Conditions are intended to be governed in accordance with the laws of England and Wales and any inconsistencies will only be resolved in an English court.
20. Reviews
When you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create creative designs, distribute, and display your review . This applies all over the world and in every marketing channel.
You grant www.naturecan.de and sub-licensed parties the right to use the name that you submit in connection with this content.
You agree that you waive your right to be identified as the author of this review and your right to object to adverse editing.
You agree to carry out all further actions to complete the above rights through www.naturecan.de , including the execution of deeds and documents, upon our request.
You represent and warrant that you have control over the rights to the content that you post; on the day on which the content or material is sent to www.naturecan.de .
21. Sweepstakes/Contests
We reserve the right to change these terms and conditions from time to time without notice. The rules are always bound by these terms and conditions unless otherwise explicitly stated.
When participating in the competition, it is assumed that participants have read and understood the conditions and are bound by them. All our decisions are final and binding and no correspondence will be entered into.
Any person who is an employee or an immediate family member of an employee of Naturecan Ltd. or any other person directly related to the organization of the particular competition is excluded from participation.
All participants must be at least 18 years old. The competitions are exclusively open to German residents.
All entries must be received no later than the closing date set for the Contest. Answers will be entered upon submission. No responsibility will be accepted for responses misdirected, lost for technical or other reasons, or received after the closing date.
We reserve the absolute right to disqualify any entry in any competition without prior notice if we consider the use of inappropriate technical means in the entry and/or we believe that fraud has occurred.
Participants are responsible for their costs of access to the computer network.
We will not be liable for, or accept responsibility for: (i) any loss suffered by the winner or any other entrant for complying with these Terms and Conditions; (ii) any failure, delay or misdirection of entries; (iii) any server, system or network failure, malfunction or inaccessibility.
We are the organizer of all competitions subject to these terms and conditions unless otherwise stated.
21.1 Prices
If for any reason an advertised prize is unavailable, we reserve the right, at our sole discretion, to substitute a similar prize of equal or greater value.
Only one prize per household will be awarded.
No cash or other alternative prize will be offered and prizes are non-transferable.
21.2 Notification
The winner will be chosen at random from all eligible entries within 28 days of the closing date.
The winner of a prize will be notified (via email) within 28 days of the winner being determined.
Please allow 28 days delivery for all prices.
If the winner of a Contest is unable to accept a prize for any reason or if the winner cannot be notified after reasonable attempts within up to 28 days from the time the winner is determined, the prize will be forfeited appropriately eliminated without any further obligations to the winner.
Only one prize per participant/email address will be awarded for each competition. Winner's names are available upon request.
The winner's name may be posted on our website or social media channels.
21.3 Price demands
Contest prizes/tickets may be limited to certain times of year and unless otherwise stated, all prizes must be claimed within six months of the draw date.
If prizes are provided by a third party, the winner will be required to clear any appropriate or applicable bookings or other formalities directly with that provider. We will not accept responsibility for the actions of any other person or company.
22. Offers/Discounts
Page-wide/selected product discount
Discount will be reflected in shopping cart, excluding gifts or other promotions. The maximum discount amount or percent depends on the specific promotion.
Tiered discounts
Discount applies if requirements are met. The maximum discount amount or percent depends on the specific promotion.
Reducing discounts
The discount is reduced after a certain period of time, which is specified. The maximum discount amount or percent depends on the specific promotion.
Reduced products
The discount is automatically applied to certain products according to product pages. In some cases, a discount code can also be applied, but this depends on the promotion.
Gifts
Gift(s) will be automatically added to the shopping cart if the conditions of the offer are met. In some cases, gifts must be added to the shopping cart manually. In these cases information is provided.
Free shipping
This will be stated in the checkout, the discount will be as high as the shipping costs in the respective country. Shipping costs to other countries may still apply.
Multi-Buys
The discount applies to the cheapest product in the shopping cart that meets the conditions of the offer.
Exceptions
Gift vouchers and other specifically listed products are excluded from any offers. We reserve the right to adjust the list of products from time to time. A maximum of one discount code can be used per order.
